ESL Glossary: Advanced Healthcare Terms

📖 ESL Glossary: Advanced Healthcare Terms

Closed-Loop Communication

A communication method where the receiver repeats instructions to confirm understanding

Example from text: "The 'Closed-Loop' model requires receivers to paraphrase instructions"

Therapeutic Relationships

Professional connections between healthcare providers and patients that promote healing

Used in: "Forms the foundation of therapeutic relationships"

Health Literacy

A patient's ability to understand basic health information

Mentioned in: "Health Literacy Optimization section"

Clinical Encounter

Any face-to-face meeting between patient and healthcare provider

Example: "Average clinical encounter lasts 11.7 minutes"

Diagnostic Oversights

Mistakes in identifying medical conditions

Used in: "Including medication errors and diagnostic oversights"

Teach-Back Methods

Asking patients to explain instructions in their own words

Referenced in BC Patient Safety Review

Empathetic Communication

Showing understanding of patients' feelings while communicating

Key concept in trust-building section

Health Equity

Fair access to healthcare services for all people

From Dr. Lisa Cooper's quote